The conclusion of the article:
Research studies suggest that professionally led library services have an impact on health outcomes for patients and may lead to time savings for health-care professionals. The available studies vary greatly in quality but the better quality studies also suggest positive impacts. Good practice can be gathered from these studies to guide the development of a pragmatic survey for library services that includes the direct effects for patients among the outcome measures.
You may access the article from the link below:
http://www3.interscience.wiley.com/cgi-bin/fulltext/118715199/PDFSTART
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